Relationship between total quality management (TQM) and continuous improvement of international project management (CIIPM)
نویسندگان
چکیده
The purpose of this study is to investigate the relationship between the total quality management (TQM) practice and the continuous improvement of international project management (CIIPM) practice. Based on a literature review and qualitative interviews with TQM and project management experts, four hypotheses are posed on how TQM elements affect CIIPM. A cross-sectional survey collected from over 100 mid to senior level international managers is used to validate these hypotheses. The study suggests that the relationship between ‘soft’ TQM elements and CIIPM is more significant than the relationship between ‘hard’ TQM elements and CIIPM. q 2006 Elsevier Ltd. All rights reserved.
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